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Welcome to Citizens Advice Wirral – Citizens Advice Wirral

Welcome to Citizens Advice Wirral

We give people the knowledge and confidence they need to find their way forward.

Welcome to Citizens Advice Wirral, your local charity offering free, independent, confidential, and impartial advice

We help residents of Wirral tackle a wide range of issues, including debt, benefits, employment, housing, and more. Our dedicated team is here to support you, whether you’re facing a crisis or need general advice on your rights and responsibilities.

In addition to offering advice, we use anonymised client stories to campaign for policy changes that improve lives across the community. We value diversity, promote equity, and challenge discrimination.

Emergency Crisis Support

Mental health and crisis support

Wirral Council offers emergency financial support for residents facing crisis, including help with food, utilities, and essential household items.
Specific eligibility criteria apply, and help is processed quickly to provide immediate relief in emergencies. For more details, visit Wirral Council’s Emergency Financial Support.

If you need mental health and crisis support, please contact one of the following.

📢 NOTICE: OUR ANNUAL GENERAL MEETING 2026

You’re invited to the Citizens Advice Wirral Annual General Meeting (AGM).

📅 Wednesday 28 October 2026
🕔 5:15pm
📍 Citizens Advice Wirral Head Office
Haymarket Court, Hinson Street, Birkenhead, CH41 5BX

Our AGM is an opportunity to hear more about our work supporting people across Wirral and our plans for the future.

Anyone aged 18 or over who is interested in furthering the work of the charity is welcome to attend and, with the consent of the Chair, speak at the meeting.

Please note: only Trustees of the charity are entitled to vote.

👉 Want to attend? Please email:  office@citizensadvicewirral.org.uk to let us know you’ll be joining us.

We’d love to see you there and welcome anyone interested in the work of Citizens Advice Wirral. 💙

Our partners and supporters