Help over the Christmas period

Citizens Advice Wirral is closed from the 24th December and reopens on the 4th January 2022.

Where to get help during the Christmas period


Emergency food and fuel support

Call Wirral Council on 0151 666 5050.


Wirral Christmas Activities and Support

Wirral Infobank


Mental Health support

If you are experiencing a mental health crisis contact the CWP Crisis Line on: 0800 145 6485 (24 hours a day, 7 days a week). Alternatively, someone experiencing a mental health crisis can attend, in person, Companeros, a crisis cafe run in collaboration with Cheshire Wirral Partnership and The Spider Project. This service is open 1pm-10pm daily, 365 days a year and can be found at: 2a Price Street, Birkenhead, CH41 6JN.

If somebody is in a life-threatening emergency, they can attend Accident and Emergency or contact 999.

Samaritans are available on 116 123 24/7, 365 days a year


Advice services

The following services are open on the 29th and 30th December –

National Citizens Adviceline on 0800 144 8848

Help to Claim (support with new Universal Credit claims) on 0800 144 8 444

Scams and Consumer helpline on 0808 223 1133

citizens advice wirral