Welcome to Citizens Advice Wirral

Our Ask Us Wirral Information and Advice Service is being delivered in partnership with Age UK Wirral, Wirral Change, Wirral Mencap and Wirral Mind and includes specialist benefits, debt, housing and older peoples advice.

Phone our friendly advice team on 0808 278 7848 (freephone) Monday to Friday 9:30am – 4pm

*Please Note: In person advice is NOT available at our office address.

Alternatively you can call national Citizens Advice on 0800 144 88 48  textphone: 18001 0800 144 8884.

For help applying for Universal Credit call our Help to Claim team on 0800 144 8 444

To find out more about what services Citizens Advice Wirral provides, please click here


If you are experiencing difficulties in accessing food, call the Wirral Council’s Helpline 0151 666 5050, Monday to Friday, 9am to 5pm.


Wirral InfoBank, is an online resource to help you find support services near you. You can find them online here Wirral Info Bank and on Facebook and Twitter