About Us

Citizens Advice Wirral is a local charity providing advice, information, advocacy and representation across Wirral. We have provided free, impartial and confidential advice, to Wirral residents since 1939, and were formerly known as Wirral Citizens Advice Bureau.

We are members of the national Citizens Advice charity, but are independent from them.

Our services include general advice, specialist debt advice and specialist primary care mental health advice and advocacy. Pensionwise, a specialist pension advice service and a Financial Capability advice service are also delivered at Citizens Advice Wirral by other local Citizens Advice organisations.

Citizens Advice Wirral actively works for change in the policies and practices of organisations that impact on the lives of our clients. Recent examples include:

Our Covid 19 Workplace Risk Assessment can be viewed here

Governance of Citizens Advice Wirral

Citizens Advice Wirral is our operating name; we are legally registered as Wirral Citizens Advice Bureau Limited with the Charity Commission and is also a company limited by guarantee registered at Companies House.

We currently have a Board of 12 Trustees who decide on the strategic direction of the organisation, as well as set the budget and provide oversight of the performance of the organisation. Our Management team lead the operational activity.

John Rowson – Chair and Interim Treasurer

Karl Greaney – Vice Chair

Tony Ellis

Graham McLean

Mo Murphy

Andy Stoker

Ije McDougall

Janet Hunter

Kara Joynson

Lucy Melkowski

Mollie Foster

Carol Johnson-Eyre – Chief Executive Officer

Anna Barnish – Head of Health/Deputy CEO

Tracy McGinn – Head of Advice and Casework/Deputy CEO

Geoff Roberts – Business Support Manager

Joy Williams – Office Manager

Louise Goulding – Operations Manager