About Citizens Advice Wirral

Citizens Advice Wirral is committed to making a real difference in the lives of people across Wirral. Guided by our core values – Open and Honest, Approachable, Non-Judgemental, Professional, and Empowering – we offer free, confidential, and impartial advice to help residents tackle a wide range of issues, from financial challenges to housing concerns.

For over 85 years, we’ve supported the Wirral community, helping people resolve problems early, address crises, and prevent long-term issues. Our mission is to help people solve the problems they face and improve their health and well-being, and to campaign to improve policies and practices that affect people’s lives.

Our history has shaped our focus on providing high-quality, seamless services that meet the needs of those we serve. We empower clients to act early, prevent crises from escalating, and tackle the root causes of financial distress and inequality. By offering a compassionate and professional service, we ensure that everyone in our community can access the support they need at critical times.

Our impact is far-reaching – whether it’s providing immediate assistance, preventing future problems, or campaigning for change, we are here for everyone. We believe in challenging inequality, valuing diversity, and always delivering advice that empowers people to make informed choices.