Case studies and quotes
Debt Team Success: A happy ending for our client
Thank you, Jo and the team, for your incredible dedication!
Problem
Our client faced a challenging situation with a loan from Halifax, which had led to significant financial stress due to ongoing overpayments and discrepancies in their loan statements.
Resolution
Following our investigation into the client’s case, which revealed significant overpayments and inconsistencies in loan statements, we submitted a formal complaint to the creditor.
Result
After diligent work by Jo and our Debt Team, we are pleased to announce that the remaining balance of £5,643.08 on the client’s loan with Halifax has been officially written off.
In response, Capquest not only closed the account but also awarded the client £1,053.33 in compensation for the distress caused throughout this prolonged ordeal.
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Debt Team Success: A happy ending for our client 🎊
We are thrilled to share a fantastic update regarding one of our clients, whose loan saga has come to a successful conclusion. After diligent work by Jo and our Debt Team, we are pleased to announce that the remaining balance of £5,643.08 on the client’s loan with Halifax has been officially written off.
Following our investigation into the client’s case, which revealed significant overpayments and inconsistencies in loan statements, we submitted a formal complaint to the creditor. In response, Capquest not only closed the account but also awarded the client £1,053.33 in compensation for the distress caused throughout this prolonged ordeal.
This outcome has provided much-needed financial relief and peace of mind for our client, highlighting the commitment and persistence of Jo and the Debt Team in seeking justice for those we serve. Thank you, Jo and the team, for your incredible dedication! 👏🎉