Our Impact
The largest proportion of issues people come to Citizens Advice Wirral for support with are benefits, housing, health and community care and debt issues.
Executive Summary 2025/2026
At Citizens Advice Wirral, our mission is to help people solve the problems they face and improve their health and well-being, and to campaign to improve policies and practices that affect people’s lives. The Executive Summary below provides a snapshot of the progress we’ve made over the past year, the impact of our work across Wirral communities, and how we’ve delivered on the priorities set out in our Strategic Plan.
It highlights key achievements, partnerships and innovations that have strengthened our services and helped us to reach those who need it the most.
