Citizens Advice Wirral News

November 28, 2016

Citizens Advice Wirral is reminding residents to remember their rights and to go back to retailers if they are sold faulty electrical goods this Christmas. The call comes as part of National Consumer Week (Monday 28th November – Sunday 4 December) which focuses on what people should do if something goes wrong with electrical goods […]

July 4, 2016

Citizens Advice Wirral is highlighting that the referendum vote to leave the EU does not mean any immediate changes to consumer rights, employment law or rules around immigration. The local charity says it is reasonable to expect the government to legislate in light of leaving the EU but it will be sometime before that happens. […]

June 4, 2016

Citizens Advice Wirral is urging people in Wirral to spread the word about scams and expose the tactics of fraudsters to protect others. Citizens Advice Wirral is launching Scams Awareness Month on 1 July to help stop people falling prey to scams by following a three-step rule – get advice, report it, and tell others […]

June 1, 2016

Beware imposter ‘CAB’ cold callers Imposters claiming to be from Citizens Advice are cold calling people offering help with debts. We will never contact you unless you have sought our help first and given us consent to contact you again. Please see citizensadvicewirral.org.uk  for details on how to access our services.

May 27, 2016

Staff, volunteers and friends of Citizens Advice Wirral enjoy a regular outing to Riverside Bowl in New Brighton for 10 pin bowling. This month’s night out took place on Friday 20th May and some friendly competition was enjoyed by all. This month’s winners of the trophies where Jack Daniels for the Men’s Cup and Jenny Price […]

May 27, 2016

Please remember that all Citizens Advice Wirral site are closed for the Bank Holiday Monday.(30th May) Our drop in at Rock Ferry One Stop Shop will also be closed on Thursday 2nd June and our drop in service at West Kirby One Stop Shop will only be open from 1pm on Thursday 2nd June

May 16, 2016

Wirral Citizens Advice Bureau is now Citizens Advice Wirral. As part of a change to Citizens Advice across the UK, we’ve dropped the “Bureau” from our name – research showed that users of our services thought the word was old-fashioned and not relevant to them. Our web site has now moved from http://wirralcab.org.uk to https://citizensadvicewirral.org.uk and we’re […]

May 3, 2016

Consumers holding BHS vouchers are being urged to act quickly by local advice charity Citizens Advice Wirral.  Administrators of companies that go into administration do not have to have to honour the vouchers although some do as a gesture of goodwill.  However, in the case of BHS, the administrators have left open a small window […]

December 2, 2015

4 in 5 Citizens Advice clients who have claimed Universal Credit reported having difficulty managing to pay their rent, and afford to pay for food and gas and electricity whilst waiting for their first payment. Problems managing until the first Universal Credit payment is a key issue with the new benefit, reveals new research by […]

November 22, 2015

4 in 5 Citizens Advice clients who have claimed Universal Credit reported having difficulty managing to pay their rent, and afford to pay for food and gas and electricity whilst waiting for their first payment. Problems managing until the first Universal Credit payment is a key issue with the new benefit, reveals new research by […]