Ask Us Wirral

Ask Us Wirral is our Information and Advice service, funded by Wirral Council and Wirral Clinical Commissioning group.The service is available to all Wirral residents and is delivered in partnership with Age UK Wirral, Wirral Change and Wirral Mencap.

The service provides information in a variety of different formats – on the web, via email, by phone and face to face to support people to resolve their practical issues.

We can help you with a wide range of topics including issues relating to benefits, debt, housing, community and social care, immigration, relationship breakdown, consumer.

The service can be can be accessed through a variety of different routes:

Our website provides lots of information that may help you resolve the matter yourself, however,  if you can’t find what you are looking for please complete the simple online referral form at

Our phones are available Monday – Friday 10.00am to 4.00pm, please contact us on 0300 33 00 111

At one of the Communication Hubs in Birkenhead or Wallasey.

Referrals can also be made via your GP surgery, ask your GP receptionist about the service.