Ask Us Wirral

Our Ask Us Wirral information and advice service is being delivered by phone, email and face to face at our outreach locations.  The service includes specialist benefits, debt and housing advice. 

Discover a wealth of information, advice, and specialist support through our Ask Us Wirral Service – a service delivered in partnership by Citizens Advice WirralAge UK WirralWirral MindWirral Change,  Wirral Mencap and Involve Northwest. Ask Us Wirral provides free, independent, confidential and impartial information and advice ensuring that you receive the assistance you need.

To access Ask Us Wirral phone 0808 278 7848 Please note the phone lines are likely to be busy and you may need to leave a message and our team can get back to you.

If you can’t get through on our local number, you can try the national Citizens Advice number 0800 144 88 48  textphone: 18001 0800 144 8884

If you have now become unemployed or are self-employed but your income has dropped please call our Help to Claim team on 0800 144 8 444

Our Social Prescribers continue to provide wellbeing support through GP surgeries, over the phone and by email (not shopping/picking up prescriptions). To access support from our Social Prescribers you can speak with your GP Surgery Staff or email social@citizensadvicewirral.org.uk – details above.