Ask Us Wirral

Our Ask Us Wirral information and advice service is being delivered by phone or email and includes specialist benefits, debt and housing advice. 

To access Ask Us Wirral phone 0300 33 00 111 Please note the phone lines are likely to be busy and you may need to leave a message and our team can get back to you.

If you can’t get through on our local number, you can try national Citizens Advice number 03444 111 444

For Information about sick pay, your rights if you are off sick, self-isolating or home working and other useful information about what Coronavirus what it means to you go to www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

If you have now become unemployed or are self-employed but your income has dropped please call our Help to Claim team on 0800 144 8 444

Our Social Prescribers will continue to provide wellbeing support over the phone and by email (not shopping/picking up prescriptions). To access support from our Social Prescribers email social@citizensadvicewirral.org.uk – details above.